Terms of Use
Service Agreement & Conditions
These Terms of Use govern your access to and use of CatalystBioLabs.com and the purchase of research materials offered through the website.
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing or using CatalystBioLabs.com (the "Website"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use the Website or purchase products from Catalyst BioLabs.
Your continued use of the Website constitutes acceptance of these Terms, including any updates or modifications.
2. Research Use Only
CRITICAL RESTRICTION
All products sold by Catalyst BioLabs are intended exclusively for in-vitro laboratory research purposes. They are not approved, evaluated, or intended for:
- Human consumption or administration
- Veterinary or animal use
- Clinical, diagnostic, or therapeutic applications
- Food, drug, or cosmetic use
By purchasing products from Catalyst BioLabs, you acknowledge and agree that all materials will be used solely for controlled laboratory research and will not be administered to humans or animals in any form.
3. Eligibility
To purchase from Catalyst BioLabs, you must:
- Be at least 18 years of age
- Be a qualified research professional, laboratory operator, or institution
- Provide accurate and complete information when placing orders
- Agree to use all purchased materials exclusively for research purposes
We reserve the right to refuse service or cancel orders if we believe the intended use does not comply with our Research Use Only policy.
4. Product Information and Accuracy
We strive to provide accurate product descriptions, specifications, and documentation. However:
- Product images and descriptions are for reference purposes and may not reflect exact appearance
- Specifications are subject to change without notice
- Availability and pricing may be updated periodically
- We do not guarantee that all product information is error-free or complete
If you have questions about product specifications or documentation, please contact us before placing an order.
5. Orders and Payment
Order Placement: When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Payment: Payment must be received before shipment. We accept major credit cards and other payment methods as indicated on the Website. All prices are in U.S. dollars unless otherwise stated.
Order Confirmation: Once your payment is processed and your order is confirmed, you will receive an email confirmation with order details.
Taxes and Fees: Applicable sales taxes, duties, and shipping fees will be added at checkout where required.
6. Shipping and Delivery
Domestic Shipping: We ship exclusively within the United States. International shipping and freight forwarding are not supported.
Delivery Timeframes: Estimated delivery times are provided for reference only and are not guaranteed. Actual delivery depends on carrier performance and regional logistics.
Risk of Loss: Title and risk of loss pass to the buyer upon delivery to the carrier.
Tracking: Tracking information will be provided via email once your order ships.
7. Returns and Refunds
NO RETURNS POLICY
Due to the controlled nature of research materials and quality integrity standards, we do not accept returns once products have shipped.
Damaged or Incorrect Shipments: If your order arrives damaged or incorrect, you must contact us within 72 hours of delivery with photographic evidence and order details. We will review your claim and provide resolution options, which may include replacement or credit at our discretion.
For complete details, please review our Refund & Returns Policy.
8. Prohibited Uses
You may not use the Website or our products for any unlawful or prohibited purpose, including but not limited to:
- Violating any local, state, federal, or international law
- Administering products to humans or animals
- Reselling products without authorization
- Misrepresenting your identity, credentials, or intended use
- Attempting to reverse-engineer, decompile, or extract source code from the Website
- Interfering with or disrupting the Website's functionality or security
Any violation of these terms may result in immediate termination of access and legal action.
9. Intellectual Property
All content on the Website, including text, graphics, logos, images, software, and documentation, is the property of Catalyst BioLabs or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any Website content without express written permission from Catalyst BioLabs.
10. Disclaimers and Limitations of Liability
DISCLAIMER OF WARRANTIES
THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CATALYST BIOLABS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability: To the maximum extent permitted by law, Catalyst BioLabs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products, even if advised of the possibility of such damages.
Our total liability for any claim related to the Website or products shall not exceed the amount paid by you for the specific product giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Catalyst BioLabs, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Website or products
- Your violation of these Terms of Use
- Your violation of any law or regulation
- Misuse of products in violation of our Research Use Only policy
12. Changes to Terms
Catalyst BioLabs reserves the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated "Effective Date."
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
13. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
14. Contact Information
If you have questions or concerns about these Terms of Use, please contact us:
Catalyst BioLabs
Email: support@catalystbiolabs.com
Phone: +1 (888) 994-7310
Business Hours: [Insert Hours]
Questions About Terms?
Our team is available to provide clarification on any terms or policies.
Important Notice
All materials sold by Catalyst BioLabs are intended for research and laboratory use only. They are not approved for medical, dietary, or therapeutic use and have not been evaluated by regulatory authorities for safety or efficacy in humans or animals.
