Privacy Policy
Data Protection & Usage
Effective Date: January 1, 2025
Catalyst BioLabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or make a purchase.
By accessing or using CatalystBioLabs.com, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
1. Information We Collect
We collect the following types of information:
Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment processors)
- Institutional affiliation or research credentials (for bulk or institutional accounts)
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling orders
- Communicating about your order, account, or inquiries
- Verifying institutional or research credentials for bulk supply access
- Improving website functionality and user experience
- Sending promotional emails (with your consent, where required)
- Preventing fraud and ensuring compliance with legal requirements
- Analyzing website traffic and performance
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers
Third-party vendors who assist with payment processing, shipping, email delivery, website hosting, and analytics. These providers are contractually obligated to protect your information.
Legal Compliance
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login information
- Analyze website traffic and user behavior
- Personalize content and advertising
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, contact us at the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@catalystbiolabs.com
Website: CatalystBioLabs.com
We will respond to your inquiry within a reasonable timeframe.
Questions About Our Privacy Policy?
Our team is available to answer any questions about how we collect, use, and protect your personal information.
